Follow the daily schedule of the tele-calling and submit report to the immediate superior.
3.
Note down the alternate date / time to call given by the persons called, and make the call at the given time.
4.
Maintain a log book for making follow-up calls to the interested persons at a pre-determined date / time, and ensure to call them at the specified times.
5.
Identify areas for improvement and continually make improvement in the quality of calls.
6.
Prepare record of number of calls made and call to conversion ratio and ensure achievement of target both in terms of quantity as well as quality.
7.
Find out ways to increase call to conversion ratio and discuss the same with the immediate superior before implementation.
8.
Remain self-motivated and target driven.
9.
Submit weekly activity report to immediate superior.
Desired Candidate Profile :
The ideal candidate will have experience in tele-calling and direct sales and able to work independently with minimum supervision.
Good communication skill and clear diction is a prerequisite. Politeness, patience, perseverance and courtesy are essential qualities for the candidates.
She/he should be a quick learner and should understand consumer needs of the ‘distance education’. The person should be able to handle objections of the prospects to their satisfaction, and ‘close sales’ effectively.
Result oriented individual with demonstrated capability of achieving continual success, having zeal and enthusiasm and commitment need apply.
A good academic background and a minimum of 1-2 years of experience in tele-calling and sales, preferably in the service industry, is a must.
Experience in ‘distance education’ will be advantageous, but not a must.
Company Profile:
UTS is an ‘Education Services Company’ of ‘MIT, Pune’, the pioneer and renowned education conglomerate in Maharashtra.
